Custom Support Access:

  • Access to our flat-rate custom support services
  •    * Note: Administrative Access is unavailable with the Full Service Plan ** In most cases, patching will be performed weekly, though some patches may be applied sooner if the severity and likelihood of exploit is high. If a patch is found to break a customer’s application, the customer will be able to contact the managed services support center and request that the patch be rolled back, free of charge.